{"id":363665,"date":"2025-10-07T19:32:05","date_gmt":"2025-10-07T23:32:05","guid":{"rendered":"https:\/\/tech.co\/?p=363665"},"modified":"2025-10-07T19:32:05","modified_gmt":"2025-10-07T23:32:05","slug":"discord-hackers-accessed-user-data","status":"publish","type":"post","link":"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data","title":{"rendered":"Discord Confirms That Hackers Accessed Sensitive User Data"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]\n<\/p><div class=\"verdict-box inform-box\" data-eventcategory=\"verdictbox\" data-component=\"verdict-box\" data-total-positions=\"3\">\n\n <div class=\"verdict-box-wrap inform-box-wrap\">\n <h3 class=\"verdict-box-title\">Key takeaways<\/h3>\n \n <div class=\"verdict-box-info\">\n<ul>\n<li>Discord has<strong> confirmed that a September 20th cyber attack<\/strong> had compromised one of the company&rsquo;s third-party customer service providers.<\/li>\n<li>Basic data like <strong>usernames, emails, and phone numbers<\/strong> were compromised, as well as some payment data like types and purchase history.<\/li>\n<li>No <strong>messages between users, full credit card numbers, or passwords<\/strong> were accessed by the hackers.<\/li>\n<\/ul>\n<p>\n<\/p><\/div>\n <\/div>\n\n <div class=\"verdict-box-footer inform-box-buttons\">\n <div class=\"container\">\n <div class=\"row\">\n <\/div>\n <\/div>\n <\/div>\n\n<\/div>\n[vc_column_text css=&rdquo;&rdquo;]Discord users received some unfortunate news this week, with the messaging platform informing them that a hack last month did, in fact, compromise some important data that could have serious consequences.\n<p>Hacks have become all too common for businesses in 2025. Even the most secure company is at risk, with the external services they use for business operations just as vulnerable to being <a href=\"https:\/\/tech.co\/news\/anthropic-prevented-hackers-claude-scams\"><strong>breached<\/strong><\/a>.<\/p>\n<p>That&rsquo;s the case with Discord, at least. One of its third-party customer service platforms has been hacked, leading to more user data being leaked than people are probably comfortable with.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&rdquo;&rdquo;]<\/p>\n<h2>Discord Confirms Security Incident<\/h2>\n<p>Announced in <a href=\"https:\/\/discord.com\/press-releases\/update-on-security-incident-involving-third-party-customer-service\" target=\"_blank\" rel=\"noopener noreferrer\">a company blog post<\/a>, Discord has confirmed that its user data was compromised due to a cyber attack on one of its third-party services users for customer support.<\/p>\n<blockquote><p>&ldquo;At Discord, protecting the privacy and security of our users is a top priority. That&rsquo;s why it&rsquo;s important to us that we&rsquo;re transparent with them about events that impact their personal information.&rdquo; &ndash; Discord statement<\/p><\/blockquote>\n<p>The breach occurred on September 20th. Hackers did not gain access to Discord directly, but the data available through the customer service platform in question is far from surface-level.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&rdquo;2\/3&Prime;][vc_column_text css=&rdquo;&rdquo;]<\/p>\n<h2>What Discord User Data Was Compromised?<\/h2>\n<p>Whenever a data breach is confirmed, the question on everyone&rsquo;s mind is what data was actually stolen. While any data leaked isn&rsquo;t great, there are certainly some types of data that are more sensitive than others.<\/p>\n<p>For this Discord breach, the compromised user data is a bit worse than usual, but not catastrophic. As is often the case, basic information was leaked, like <strong>usernames, emails, phone numbers, and other contact information.<\/strong>[\/vc_column_text][\/vc_column][vc_column width=&rdquo;1\/3&Prime;]<\/p><p>&nbsp;<\/p>\n<p style=\"text-align: center\"><a class=\"js-aw-brand-link\" href=\"https:\/\/compare.tech.co\/software-deals-live\/\" data-feed=\"XuPuf49GEEm4y0PaIQDZ0dEjkEf760Vv\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-333457\" src=\"https:\/\/images.tech.co\/wp-content\/uploads\/2024\/06\/18114043\/About-Techco-video.jpg\" alt=\"About Tech.co Video Thumbnail Showing Lead Writer Conor Cawley Smiling Next to Tech.co Logo\" width=\"200\" height=\"200\"><\/a><strong>This just in! View<\/strong><br>\n<strong><a href=\"https:\/\/compare.tech.co\/software-deals-live\/\">the top business tech deals<\/a> for 2026 &#128104;&zwj;&#128187;<br>\n<\/strong><a class=\"js-aw-brand-link\" href=\"https:\/\/compare.tech.co\/software-deals-live\/\" data-feed=\"XuPuf49GEEm4y0PaIQDZ0dEjkEf760Vv\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-348272 aligncenter\" src=\"https:\/\/images.tech.co\/wp-content\/uploads\/2024\/09\/09122654\/ok-1.png\" alt=\"See the list button\" width=\"200\" height=\"85\"><\/a><\/p>\n[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&rdquo;&rdquo;]On top of that, though, some basic payment information was stolen as well. <strong>Payment types, purchase history, and the last four digits of credit card numbers<\/strong> were all compromised, which is worse than your standard breach.\n<p>Beyond that, though, the damage was minimal. No full credit card numbers were stolen, nor were any passwords or messages between users. Even better, because it was through the third-party customer service platform, <strong>only users who reached out for support on Discord were impacted<\/strong>.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&rdquo;&rdquo;]<\/p>\n<h2>How to Protect Your Business from Being Breached<\/h2>\n<p>With <a href=\"https:\/\/tech.co\/news\/data-breaches-updated-list\"><strong>security breaches becoming more common<\/strong><\/a> than ever at businesses around the world and AI making it harder to spot scams, it&rsquo;s understandable that you would be interested in protecting your business from being breached.<\/p>\n<p>The best place to start is <strong>training your staff<\/strong>. While technology has gotten better, the reality is that humans are generally the weak link in cybersecurity defense, with social engineering and phishing scams designed to trick employees into handing over the keys to user data.<\/p>\n<p>Given that the Discord breach was perpetrated through a third-party, though, there is sometimes only so much you can do. After all, it would be kind of weird to insist that companies you work with train their staff more effectively on cybersecurity measures. Still, in 2025, it might be worth a shot to protect your users&rsquo; privacy.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Payment types, purchase histories, and parts of credit card numbers were leaked through a third-party support platform.<\/p>\n","protected":false},"author":8358,"featured_media":363667,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"single-sidebar.php","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-363665","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","col-12"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Discord Confirms That Hackers Accessed Sensitive User Data - Tech.co<\/title>\n<meta name=\"description\" content=\"Learn more about the cyber attack that saw Discord user data compromised, including some basic payment information.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Discord Confirms That Hackers Accessed Sensitive User Data - Tech.co\" \/>\n<meta property=\"og:description\" content=\"Learn more about the cyber attack that saw Discord user data compromised, including some basic payment information.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data\" \/>\n<meta property=\"og:site_name\" content=\"Tech.co\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/conor.cawley.7\" \/>\n<meta property=\"article:published_time\" content=\"2025-10-07T23:32:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/images.tech.co\/wp-content\/uploads\/2025\/10\/07192207\/discord-interface.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"960\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Conor Cawley\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ConorCawley\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Conor Cawley\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data#article\",\"isPartOf\":{\"@id\":\"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data\"},\"author\":{\"name\":\"Conor Cawley\",\"@id\":\"https:\/\/tech.co\/#\/schema\/person\/94d1426d441b8f287bd44773e36b4233\"},\"headline\":\"Discord Confirms That Hackers Accessed Sensitive User Data\",\"datePublished\":\"2025-10-07T23:32:05+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data\"},\"wordCount\":660,\"image\":{\"@id\":\"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data#primaryimage\"},\"thumbnailUrl\":\"https:\/\/images.tech.co\/wp-content\/uploads\/2025\/10\/07192207\/discord-interface.jpg\",\"keywords\":[\"Privacy and Security\"],\"articleSection\":[\"News\"],\"inLanguage\":\"en-US\",\"copyrightYear\":\"2025\",\"copyrightHolder\":{\"@id\":\"https:\/\/tech.co\/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data\",\"url\":\"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data\",\"name\":\"Discord Confirms That Hackers Accessed Sensitive User Data - Tech.co\",\"isPartOf\":{\"@id\":\"https:\/\/tech.co\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data#primaryimage\"},\"image\":{\"@id\":\"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data#primaryimage\"},\"thumbnailUrl\":\"https:\/\/images.tech.co\/wp-content\/uploads\/2025\/10\/07192207\/discord-interface.jpg\",\"datePublished\":\"2025-10-07T23:32:05+00:00\",\"author\":{\"@id\":\"https:\/\/tech.co\/#\/schema\/person\/94d1426d441b8f287bd44773e36b4233\"},\"description\":\"Learn more about the cyber attack that saw Discord user data compromised, including some basic payment information.\",\"breadcrumb\":{\"@id\":\"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data#primaryimage\",\"url\":\"https:\/\/images.tech.co\/wp-content\/uploads\/2025\/10\/07192207\/discord-interface.jpg\",\"contentUrl\":\"https:\/\/images.tech.co\/wp-content\/uploads\/2025\/10\/07192207\/discord-interface.jpg\",\"width\":1920,\"height\":960,\"caption\":\"Discord Interface\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/tech.co\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Discord Confirms That Hackers Accessed Sensitive User Data\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/tech.co\/#website\",\"url\":\"https:\/\/tech.co\/\",\"name\":\"Tech.co\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/tech.co\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/tech.co\/#\/schema\/person\/94d1426d441b8f287bd44773e36b4233\",\"name\":\"Conor Cawley\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/tech.co\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/3e646bfb63c07ff357df31449b3bda6bb766dfd23c04869c1df7f43e908aa6ab?s=96&d=blank&r=pg\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/3e646bfb63c07ff357df31449b3bda6bb766dfd23c04869c1df7f43e908aa6ab?s=96&d=blank&r=pg\",\"caption\":\"Conor Cawley\"},\"description\":\"Conor is the Lead Writer for Tech.co. For the last eight years, he\u2019s covered everything from tech news and product reviews to digital marketing trends and business tech innovations. He's a feature, reviews, and news contributor for Android Police, and he has hosted tech-focused events for SXSW, Tech in Motion, and General Assembly, to name a few. He also cannot pronounce the word \\\"colloquially\\\" correctly. You can email Conor at conor@tech.co.\",\"sameAs\":[\"https:\/\/www.facebook.com\/conor.cawley.7\",\"https:\/\/www.linkedin.com\/in\/conor-cawley-6467a558\",\"https:\/\/x.com\/ConorCawley\"],\"url\":\"https:\/\/tech.co\/author\/conor-cawley\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Discord Confirms That Hackers Accessed Sensitive User Data - Tech.co","description":"Learn more about the cyber attack that saw Discord user data compromised, including some basic payment information.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data","og_locale":"en_US","og_type":"article","og_title":"Discord Confirms That Hackers Accessed Sensitive User Data - Tech.co","og_description":"Learn more about the cyber attack that saw Discord user data compromised, including some basic payment information.","og_url":"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data","og_site_name":"Tech.co","article_author":"https:\/\/www.facebook.com\/conor.cawley.7","article_published_time":"2025-10-07T23:32:05+00:00","og_image":[{"width":1920,"height":960,"url":"https:\/\/images.tech.co\/wp-content\/uploads\/2025\/10\/07192207\/discord-interface.jpg","type":"image\/jpeg"}],"author":"Conor Cawley","twitter_card":"summary_large_image","twitter_creator":"@ConorCawley","twitter_misc":{"Written by":"Conor Cawley","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data#article","isPartOf":{"@id":"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data"},"author":{"name":"Conor Cawley","@id":"https:\/\/tech.co\/#\/schema\/person\/94d1426d441b8f287bd44773e36b4233"},"headline":"Discord Confirms That Hackers Accessed Sensitive User Data","datePublished":"2025-10-07T23:32:05+00:00","mainEntityOfPage":{"@id":"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data"},"wordCount":660,"image":{"@id":"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data#primaryimage"},"thumbnailUrl":"https:\/\/images.tech.co\/wp-content\/uploads\/2025\/10\/07192207\/discord-interface.jpg","keywords":["Privacy and Security"],"articleSection":["News"],"inLanguage":"en-US","copyrightYear":"2025","copyrightHolder":{"@id":"https:\/\/tech.co\/#organization"}},{"@type":"WebPage","@id":"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data","url":"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data","name":"Discord Confirms That Hackers Accessed Sensitive User Data - Tech.co","isPartOf":{"@id":"https:\/\/tech.co\/#website"},"primaryImageOfPage":{"@id":"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data#primaryimage"},"image":{"@id":"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data#primaryimage"},"thumbnailUrl":"https:\/\/images.tech.co\/wp-content\/uploads\/2025\/10\/07192207\/discord-interface.jpg","datePublished":"2025-10-07T23:32:05+00:00","author":{"@id":"https:\/\/tech.co\/#\/schema\/person\/94d1426d441b8f287bd44773e36b4233"},"description":"Learn more about the cyber attack that saw Discord user data compromised, including some basic payment information.","breadcrumb":{"@id":"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/tech.co\/news\/discord-hackers-accessed-user-data"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data#primaryimage","url":"https:\/\/images.tech.co\/wp-content\/uploads\/2025\/10\/07192207\/discord-interface.jpg","contentUrl":"https:\/\/images.tech.co\/wp-content\/uploads\/2025\/10\/07192207\/discord-interface.jpg","width":1920,"height":960,"caption":"Discord Interface"},{"@type":"BreadcrumbList","@id":"https:\/\/tech.co\/news\/discord-hackers-accessed-user-data#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/tech.co\/"},{"@type":"ListItem","position":2,"name":"Discord Confirms That Hackers Accessed Sensitive User Data"}]},{"@type":"WebSite","@id":"https:\/\/tech.co\/#website","url":"https:\/\/tech.co\/","name":"Tech.co","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/tech.co\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/tech.co\/#\/schema\/person\/94d1426d441b8f287bd44773e36b4233","name":"Conor Cawley","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/tech.co\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/3e646bfb63c07ff357df31449b3bda6bb766dfd23c04869c1df7f43e908aa6ab?s=96&d=blank&r=pg","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/3e646bfb63c07ff357df31449b3bda6bb766dfd23c04869c1df7f43e908aa6ab?s=96&d=blank&r=pg","caption":"Conor Cawley"},"description":"Conor is the Lead Writer for Tech.co. For the last eight years, he\u2019s covered everything from tech news and product reviews to digital marketing trends and business tech innovations. He's a feature, reviews, and news contributor for Android Police, and he has hosted tech-focused events for SXSW, Tech in Motion, and General Assembly, to name a few. He also cannot pronounce the word \"colloquially\" correctly. You can email Conor at conor@tech.co.","sameAs":["https:\/\/www.facebook.com\/conor.cawley.7","https:\/\/www.linkedin.com\/in\/conor-cawley-6467a558","https:\/\/x.com\/ConorCawley"],"url":"https:\/\/tech.co\/author\/conor-cawley"}]}},"_links":{"self":[{"href":"https:\/\/tech.co\/wp-json\/wp\/v2\/posts\/363665","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tech.co\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tech.co\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tech.co\/wp-json\/wp\/v2\/users\/8358"}],"replies":[{"embeddable":true,"href":"https:\/\/tech.co\/wp-json\/wp\/v2\/comments?post=363665"}],"version-history":[{"count":0,"href":"https:\/\/tech.co\/wp-json\/wp\/v2\/posts\/363665\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tech.co\/wp-json\/wp\/v2\/media\/363667"}],"wp:attachment":[{"href":"https:\/\/tech.co\/wp-json\/wp\/v2\/media?parent=363665"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}