Privacy Policy – FOKOOS

Privacy Policy

Thank you for choosing to join FOKOOS Website and become FOKOOS Technology ("FOKOOS Technology", "we", "us" or "our") to start business. We are committed to protecting your personal information and your privacy. If you have any questions or concerns about our policies or practices regarding your personal information, please contact us at


When you visit our website or application and use our services, you will trust us and we attach great importance to the privacy of your personal information. In this privacy statement, we describe our privacy policy. We use the clearest way to explain to you what information we collect, how we use it and what rights you have over it. We hope you take some time to read it carefully because it is important. If you do not agree to any terms in this privacy policy, please stop using our FOKOOS applications and services.


This privacy policy applies to all information collected through our FOKOOS website, and/or any related services, sales, marketing or activities (we collectively refer to it as the "website" in this privacy policy).


Please read this privacy policy carefully, as it will help you make an informed decision about sharing your personal information with us.


  • What information will be collected?

1.1 Automatic collection of information


When you visit our website, some information (such as IP address, browser and device characteristics) is automatically collected.


When you visit the website, we automatically collect certain information. This information does not reveal your specific identity (such as your name or contact information), but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, device name, country /Region, location, information about how and when to use our website and other technical information. This information is mainly used to maintain the security and operation of our website, as well as for our internal data analysis purposes. Like most companies, we also collect information through cookies and similar technologies.


1.2 Information collected through our website


When you use our website, we may collect information about your geographic location, mobile device, and push notifications.


If you use our website, we may also collect the following information: 1) Geographical location information. 2) Push notifications. If you do not accept these visits, you can turn them off in the relevant settings of the award device when using the website.


1.3 Other information collection


We may collect limited data from public databases, marketing partners, social media platforms and other external sources.


We may obtain information about you from other sources (such as public databases, joint marketing partners, social media platforms (such as Facebook), and other third parties). Examples of information we obtain from other sources include: social media profile information (your name, gender, birthday, email, current city, state and country, contact's user identification number, profile picture URL, and your choice Any other information disclosed)


  • How to use your information?


We will process your information for the purpose of fulfilling the contract with you, complying with our legal obligations and/or your consent for legitimate business interests.


We use the information collected or received:


Facilitate the account creation and login process. If you choose to link your account with us to a third-party account*, we will use the information you allow us to collect from these third parties to facilitate the account creation and login process.


Send you marketing and promotional information. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, provided it meets your marketing preferences.


Ask for feedback. We may use your information to request feedback and to contact you about your use of our website.


Enable user-to-user communication. We may use your information to enable user-to-user communication with the consent of each user.


For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of promotional activities, and evaluating and improving our website, products, services, marketing and your experience.


For enriching users’ info, we may need to have users upload their images for completing their profile page. But uploading users’ images is an optional operation. Users can choose to ignore it.  


  • Will your information be shared with others?

We only share information with your consent, comply with the law, protect your rights or fulfill business obligations.


We may process or share data based on the following legal basis:


Consent: If you have agreed to our use of your personal information for a specific purpose, we may process your data.


Legitimate interests: We may process your data when reasonably necessary to realize our legitimate business interests.


Fulfilling the contract: If we have signed a contract with you, we may process your personal information to fulfill our contract terms.


Legal obligations: In order to comply with applicable laws, government requirements, judicial procedures, court orders or legal procedures, we may legally require you to disclose your information, such as responding to court orders or subpoenas (including responding to public authorities to satisfy national security or Law enforcement requirements).


Important interests: We believe it is necessary to investigate possible violations of our policies, suspected fraud, situations involving potential threats to anyone’s safety and illegal activities, prevent or take action when we may disclose your information, or As evidence of the following: the litigation we participated in.


More specifically, we may need to process your data or share your personal information in the following situations:


Third-party advertisers. When you visit the website, we may use third-party advertising companies to serve ads. These companies may use information related to your visits to our website and other websites contained in Web cookies and other tracking technologies in order to provide you with advertisements about goods and services of interest to you.


Other users. When you share personal information or interact with the public areas of the website, such personal information may be viewed by all users and may be permanently publicly distributed outside the website.


  • Do we use cookies and other tracking technologies?


We may use cookies and other tracking technologies to collect and store your information.


We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Our Cookie Policy lists specific information about how we use such technologies and how you can reject certain cookies.


  • What is our position on third-party websites?


We are not responsible for the security of any information that you share with third-party providers that are not affiliated with our website for advertising.


These websites may contain third-party advertisements that are not related to us, and may link to other websites, online services or mobile websites. We cannot guarantee the security and privacy of the data you provide to any third party. Any data collected by third parties is not protected by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third party (including other websites, services or websites that may be linked to or from the website). You should review the policies of such third parties and contact them directly to answer your questions.


  • How long to keep your information?


Unless otherwise required by law, we will retain your information when necessary to achieve the purposes outlined in this privacy policy.


Unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements), we will only keep your personal information within the necessary time frame specified in this privacy policy.


When we do not need to conduct legal business to process your personal information, we delete or anonymize it, or, if it is not possible (for example, because your personal information is already stored in a backup file), we will store you safely And isolate it from any further processing until it can be deleted.


  • How to keep your information safe?


We aim to protect your personal information through a system of organizational and technical security measures.


We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the Internet itself is absolutely secure. Although we will do our best to protect your personal information, the risk of transferring personal information to and from our website is at your own risk. You should only access the service in a secure environment.


  • Do we collect information about minors?


We do not knowingly collect or sell data from children under the age of 18.


We do not knowingly solicit data from or sell data to children under the age of 18. By using these websites, it means that you are over 18 years old, or that you are the parent or guardian of the minor, and that you agree to the minor's use. If we learn that we have collected personal information from users under the age of 18, we will deactivate the account and take reasonable steps to immediately delete such data from our records. If you know of any data we collect from children under the age of 18, please contact us at


  • What is your privacy?


You can view, change or terminate your account at any time.


If you want to view or change the information in your account or terminate your account at any time, you can log in to your account settings and update your user account. Upon termination of your account at your request, we will deactivate or delete your account and the information in our activity database. However, certain information may be retained in our files to prevent fraud, resolve issues, assist in any investigations, enforce our terms of use and/or comply with legal requirements.


  • Controls that prohibit tracking functions

Most web browsers, as well as some mobile operating systems and mobile websites, include a "do not track" ("DNT") feature or you can activate this setting to indicate your privacy preferences so as not to monitor and collect information about your online Browse activity data. A unified technical standard for identifying and implementing DNT signals has not yet been finalized. Therefore, we currently do not respond to DNT browser signals or automatically communicate any other mechanisms that you choose not to track online. If an online tracking standard that we must follow in the future is adopted, we will inform you about this practice in a revised version of this privacy policy.


  • Do California residents have specific privacy rights?


If you are a resident of California, you will be granted specific rights to access your personal information.


Section 1798.83 of the California Civil Code (also known as the "Light of Light" Act) allows California residents to request and obtain information about our personal information categories (if any) from us for free once a year. Information disclosed to third parties for direct marketing purposes, and the names and addresses of all third parties who shared personal information with us in the most recent calendar year. If you are a California resident and wish to make such a request, please submit your request to us in writing using the contact information provided below.


If you are under the age of 18, live in California and have an account registered on the website, you have the right to request the deletion of harmful data that you have publicly posted on the website. To request deletion of such data, please contact us using the contact information provided below and provide the email address associated with your account and a statement that you live in California. We will ensure that the data will not be displayed publicly on the website, but please note that the data may not be completely or comprehensively deleted from our system.


  • Will this policy be updated?


Yes, we will update this policy as necessary to comply with relevant laws.


We may update this privacy policy from time to time. The updated version will be indicated by the updated "revision" date, and the updated version will take effect immediately upon access. If we make major changes to this privacy policy, we can notify you by prominently posting a notice of such changes or sending you a notification directly. We recommend that you read this privacy policy frequently to understand how we protect your information.


  • How do you contact us about this policy?

If you have any questions or comments about this policy, you can send us an email at


  • How FokoosDiscloses Personal Information


Fokoos shares your personal information with other partners, as described in this Policy, when services are provided by partners authorized by Fokoos. For example, when you make an online purchase from our website, we must share your personal data with the logistics provider to arrange shipment or a partner to provide services. Also, our camera incorporated may upload users’ images and videos in live streaming, but those camera related info is encrypted.  


We will process your data when we have legal obligations to do so, for example, if we are responding to a legal proceeding or an enforceable government request.


With your consent, we will process your information for a specific purpose and grant you the right to withdraw the consent at any time.


  • The Legal Basis for Processing Information


If the EU General Data Protection Regulation (GDPR) applies to your processing of information, we will process your information in accordance with the following legal basis for the purposes described in the Policy.


When we provide Products or Services

We process your data to provide and support your Products or Services as required by the contract, including but not limited to the provision of our Terms of Service.


When we pursue legitimate interests

We will process your information in accordance with legitimate interests and third party interests, and use appropriate safeguards to protect your privacy. This means we will process your information, for example:


When we comply with legal obligations

We will process your data when we have legal obligations to do so, for example, if we are responding to a legal proceeding or an enforceable government request. With your consent, we will process your information for a specific purpose and grant you the right to withdraw the consent at any time.


Under what circumstances Fokoos will share your information

Under no circumstance will we share personal information for any commercial or marketing purposes unrelated to the activation and delivery of Fokoos Products and Services without your consent. We do NOT rent or sell our customer list.


With your permission: We may share personal information after obtaining your permission, for example, when you invite other users to access products in your account as other authorized users.


For legal reasons: We will share personal information with third parties if we believe that (i) any applicable laws, regulations, legal procedures or enforceable government requirements are reasonably necessary; (ii) enforce Fokoos policies or contracts, which include investigating possible violations; (iii) detect, prevent or otherwise resolve fraud, security or technical issues; and (iv) prevent any harm to the rights, property or safety of Fokoos, our users or the public, as required or permitted by law.






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